DANIAL'S CAR DETAILING INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://danialscardetailing.eratel.ca/ (the "Site") and use our toll-free SMS messaging services (collectively, the "Services"). Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect and process the following information:
Personal Identification Information: Name, email address, phone number, business address, and other contact details provided when you inquire about or use our Services.
Business Information: Business name, industry details, and any information needed for toll-free number verification and compliance.
Technical Data: IP address, browser type, time zone settings, operating system, and other technology used to access the Site.
Usage Data: Information about your interaction with our Site and Services.
2. How We Use Your Information
We use the information collected for:
- Providing, operating, and maintaining our Services. - Verifying your business for toll-free SMS number registration and telecom compliance. - Managing your account and ongoing relationship with us. - Sending service-related updates, administrative messages, and optional promotional content (with consent). - Improving our Site and Services. - Meeting legal and regulatory requirements, including telecom compliance guidelines.
3. Legal Basis for Processing (For EEA & UK Individuals)
Depending on the context, we rely on:
- Performance of a Contract - Legitimate Interests (e.g., improving services, telecom compliance) - Consent (for specific communications)
4. Disclosure of Your Information
We may share your information with:
Telecommunications Providers: Entities responsible for toll-free number verification, SMS routing, traceback requirements, and STIR/SHAKEN or anti-spam compliance as guided by organizations such as ATIS and traceback frameworks.
Third-Party Service Providers: THIRD-PARTY DATA SHARING (Carrier Mandatory Clause) Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or lease our customer lists to third parties.
Legal Authorities: When required by law or in response to lawful requests, including SMS verification or anti-spam regulatory requirements.
5. Data Security
We implement strict security measures to prevent unauthorized access, modification, disclosure, or loss of your personal data. Access is limited to authorized personnel and service partners with a business need to know.
6. Data Retention
We retain your information only as long as necessary for operational, legal, or regulatory purposes—including toll-free SMS registration, compliance, audit, and traceback requirements.
7. Your Data Protection Rights
You may have the right to:
- Access, correct, update, or delete your personal data. - Object to processing. - Request data portability. - Withdraw consent at any time. To exercise any of these rights, contact us using the details below.
8. Toll-Free SMS Compliance
As part of our Services, we may send automated or service-based SMS/MMS messages.
Consent: By providing your mobile number, you consent to receiving automated and service-based text messages. Consent is not required for any purchase.
Message Frequency: Varies depending on interactions and service needs.
Cost: Message and data rates may apply.
Opt-Out (STOP): Reply STOP to any message to unsubscribe. A confirmation message will follow, and no further messages will be sent unless you re-subscribe.
Help (HELP): Reply HELP to any of our messages or contact us at +1 888-998-7568 or [email protected].
Carrier Disclaimer: Carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.
This policy complies with industry expectations based on traceback requirements and messaging verification guidelines such as those referenced by ATIS (sti-ga.atis.org) and U.S. Telecom Traceback Group (tracebacks.org).
9. International Transfers
Your information may be transferred to servers outside your region. We ensure adequate safeguards to maintain data protection standards consistent with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.
11. How We Use Your Information We use your mobile information strictly to provide the services you requested, including:
Transactional Messages: Appointment confirmations, reminders, and service updates.
Promotional Messages: Marketing offers, special discounts, and property updates (only if you provided separate marketing consent).
Customer Care Messages: Responding to customer inquiries, providing support, resolving issues, and sending important service-related communications related to your account or requests.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
DANIAL'S CAR DETAILING INC. 13018 Coventry Hills Way NE Calgary, AB T3K 0L9, Canada